Salam Jeju respects your right to have your personal information deleted. This page explains what we hold, how to request deletion, and how long it takes.
What we may hold
- Instagram interactions: messages and comments you sent to @salamjeju or @nasir_seong, your Instagram-scoped user ID, and our reply log.
- Retreat application records (name, email, phone, travel preferences).
- Booking and payment metadata.
- Standard server logs (retained 90 days).
How to request deletion
- Email jin@regenntwrks.com with the subject line
Data Deletion Request. - Tell us which identifier(s) to delete — your Instagram handle, the email you booked with, or the phone number you provided.
- We verify the request (by replying from the same channel you reached us on, or by asking for a booking reference) and then delete all associated records within 14 days.
- You receive a confirmation email when deletion is complete.
Removing Salam Jeju from your Instagram
To stop our Instagram automation from receiving further messages from your account:
- Open the Instagram app.
- Go to Settings → Accounts Center → Apps and websites.
- Find any Salam Jeju connection and tap Remove.
- Alternatively, you may simply stop messaging our accounts — we do not initiate conversations.
Records we may need to retain
Certain records may be retained where required by Korean tax or consumer protection law (booking and payment records for up to 5 years, in pseudonymised form where possible). We will explain any such retention in our reply to your request.